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Skyrim Xbox 360 disc not working


Can I return my XBOX 360 Slim for a new one?Is there a way to fix my skyrim save?Deus Ex:HR Missing Link DLC corrupted saves fix? - Xbox 360How can I play an XBox 360 game if the disk is unreadable?Adding external hard drive to Xbox 360 causes problemsXbox 360 freezes at startup screen, audio still works, input does notHow can I prevent Skyrim from freezing at the load screen?Xbox 360 overheat/freeze, no red ring of death, x-clamp repair completed alreadyXbox 360 S starting but not workingxBox 360 Controller Can't Join Castle Crashers Local Multiplayer






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0















We just got Skyrim for Xbox 360. We tried to install the game to the hard drive, but when it reaches 58% a window pops up saying that the disk may be dirty or scratched. We also had a problem with it freezing on the loading screen when you begin a new game, but it started to work.



Why is this happening, and how can I fix the problem? All our other games work fine.



Update: well it freezes during the game and after we turned it off and put it back in to try again, the system said disk unknown. I think we will be taking it back, im guessing there is something wrong with the disk.










share|improve this question
























  • Is the game used? If so it may have very fine scratches.

    – SevenSidedDie
    Jan 27 '13 at 0:10











  • I would try these methods to clean the disc: wikihow.com/Fix-a-Scratched-CD#Disc_Cleaning_Method

    – Halfwarr
    Jan 27 '13 at 1:51











  • Its a brand new game

    – TheDruidAutumnbreeze
    Jan 27 '13 at 2:53






  • 2





    Yeah, bring it back. Defective discs happen on occasion.

    – SevenSidedDie
    Jan 27 '13 at 18:04











  • It could be the disk in conjunction with a drive laser-head problem. Newer game disks are constructed differently than older ones. Have you tried any other recently released games?

    – Enigma
    Jan 30 '13 at 18:37

















0















We just got Skyrim for Xbox 360. We tried to install the game to the hard drive, but when it reaches 58% a window pops up saying that the disk may be dirty or scratched. We also had a problem with it freezing on the loading screen when you begin a new game, but it started to work.



Why is this happening, and how can I fix the problem? All our other games work fine.



Update: well it freezes during the game and after we turned it off and put it back in to try again, the system said disk unknown. I think we will be taking it back, im guessing there is something wrong with the disk.










share|improve this question
























  • Is the game used? If so it may have very fine scratches.

    – SevenSidedDie
    Jan 27 '13 at 0:10











  • I would try these methods to clean the disc: wikihow.com/Fix-a-Scratched-CD#Disc_Cleaning_Method

    – Halfwarr
    Jan 27 '13 at 1:51











  • Its a brand new game

    – TheDruidAutumnbreeze
    Jan 27 '13 at 2:53






  • 2





    Yeah, bring it back. Defective discs happen on occasion.

    – SevenSidedDie
    Jan 27 '13 at 18:04











  • It could be the disk in conjunction with a drive laser-head problem. Newer game disks are constructed differently than older ones. Have you tried any other recently released games?

    – Enigma
    Jan 30 '13 at 18:37













0












0








0








We just got Skyrim for Xbox 360. We tried to install the game to the hard drive, but when it reaches 58% a window pops up saying that the disk may be dirty or scratched. We also had a problem with it freezing on the loading screen when you begin a new game, but it started to work.



Why is this happening, and how can I fix the problem? All our other games work fine.



Update: well it freezes during the game and after we turned it off and put it back in to try again, the system said disk unknown. I think we will be taking it back, im guessing there is something wrong with the disk.










share|improve this question
















We just got Skyrim for Xbox 360. We tried to install the game to the hard drive, but when it reaches 58% a window pops up saying that the disk may be dirty or scratched. We also had a problem with it freezing on the loading screen when you begin a new game, but it started to work.



Why is this happening, and how can I fix the problem? All our other games work fine.



Update: well it freezes during the game and after we turned it off and put it back in to try again, the system said disk unknown. I think we will be taking it back, im guessing there is something wrong with the disk.







the-elder-scrolls-5-skyrim xbox-360






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Oct 9 '13 at 17:01









SevenSidedDie

30.2k1386156




30.2k1386156










asked Jan 26 '13 at 22:46









TheDruidAutumnbreezeTheDruidAutumnbreeze

12




12












  • Is the game used? If so it may have very fine scratches.

    – SevenSidedDie
    Jan 27 '13 at 0:10











  • I would try these methods to clean the disc: wikihow.com/Fix-a-Scratched-CD#Disc_Cleaning_Method

    – Halfwarr
    Jan 27 '13 at 1:51











  • Its a brand new game

    – TheDruidAutumnbreeze
    Jan 27 '13 at 2:53






  • 2





    Yeah, bring it back. Defective discs happen on occasion.

    – SevenSidedDie
    Jan 27 '13 at 18:04











  • It could be the disk in conjunction with a drive laser-head problem. Newer game disks are constructed differently than older ones. Have you tried any other recently released games?

    – Enigma
    Jan 30 '13 at 18:37

















  • Is the game used? If so it may have very fine scratches.

    – SevenSidedDie
    Jan 27 '13 at 0:10











  • I would try these methods to clean the disc: wikihow.com/Fix-a-Scratched-CD#Disc_Cleaning_Method

    – Halfwarr
    Jan 27 '13 at 1:51











  • Its a brand new game

    – TheDruidAutumnbreeze
    Jan 27 '13 at 2:53






  • 2





    Yeah, bring it back. Defective discs happen on occasion.

    – SevenSidedDie
    Jan 27 '13 at 18:04











  • It could be the disk in conjunction with a drive laser-head problem. Newer game disks are constructed differently than older ones. Have you tried any other recently released games?

    – Enigma
    Jan 30 '13 at 18:37
















Is the game used? If so it may have very fine scratches.

– SevenSidedDie
Jan 27 '13 at 0:10





Is the game used? If so it may have very fine scratches.

– SevenSidedDie
Jan 27 '13 at 0:10













I would try these methods to clean the disc: wikihow.com/Fix-a-Scratched-CD#Disc_Cleaning_Method

– Halfwarr
Jan 27 '13 at 1:51





I would try these methods to clean the disc: wikihow.com/Fix-a-Scratched-CD#Disc_Cleaning_Method

– Halfwarr
Jan 27 '13 at 1:51













Its a brand new game

– TheDruidAutumnbreeze
Jan 27 '13 at 2:53





Its a brand new game

– TheDruidAutumnbreeze
Jan 27 '13 at 2:53




2




2





Yeah, bring it back. Defective discs happen on occasion.

– SevenSidedDie
Jan 27 '13 at 18:04





Yeah, bring it back. Defective discs happen on occasion.

– SevenSidedDie
Jan 27 '13 at 18:04













It could be the disk in conjunction with a drive laser-head problem. Newer game disks are constructed differently than older ones. Have you tried any other recently released games?

– Enigma
Jan 30 '13 at 18:37





It could be the disk in conjunction with a drive laser-head problem. Newer game disks are constructed differently than older ones. Have you tried any other recently released games?

– Enigma
Jan 30 '13 at 18:37










2 Answers
2






active

oldest

votes


















1














You either have a disc with a manufacturing defect (which does happen on occasion), or the "brand new" game that you were sold was actually a pre-owned game. In either case, the solution is to return the disc for refund or replacement.



(The latter is highly likely since most physical-disc retailers really, really want to sell their stock of pre-owned games. This leads to some location managers to require their employees to use scummy tactics at the point of sale to quickly "inform" the customer that the game is pre-owned without actually making it obvious that they're not getting a brand-new disc.)






share|improve this answer























  • Gamestop makes a habit of opening ALL of their new games then shrink wrapping them or simply selling them without it. This means you have no way of telling if what you recieved was a new game or a used game. They have even gone as far to removed a promotional offer that was offered to anyone else who bought the game. They aplogized after Gamestop monkey started to throw stuff into the fan. This promotional offer was for a streaming service, Gamestop just happen weeks before this release, purchased/annouced a competing service.

    – Ramhound
    Oct 9 '13 at 18:42


















0














One of the many reasons a game will not install is because the laser-head inside the Xbox is getting worn, or is slightly off-focus. The laser is designed to hit a very precise spot, and if that spot is somehow skewed, it will result in fail.



As Enigma pointed out, this is largely a problem with newer released games, where the density of the data on the disc is greater. This results in a smaller margin of error for the laser to read. I had the same problem with Halo 4, which would not install, but it would start. However, it would not get further than the intro video. I tried changing the game, no change. With a second Xbox, however, the game installed and ran just fine.



There are a few adjustments you could try, for example trying to tilt the Xbox slightly while trying to install the game (no, I'm not kidding here, worked for me), but this is not recommended on a permanent basis. This might forcefully skew the laser in a way it's not meant to. You could also take out and reinsert the game, hoping for a millimeter of difference is disc placement.



Hope you get your game to work.






share|improve this answer

























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    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    1














    You either have a disc with a manufacturing defect (which does happen on occasion), or the "brand new" game that you were sold was actually a pre-owned game. In either case, the solution is to return the disc for refund or replacement.



    (The latter is highly likely since most physical-disc retailers really, really want to sell their stock of pre-owned games. This leads to some location managers to require their employees to use scummy tactics at the point of sale to quickly "inform" the customer that the game is pre-owned without actually making it obvious that they're not getting a brand-new disc.)






    share|improve this answer























    • Gamestop makes a habit of opening ALL of their new games then shrink wrapping them or simply selling them without it. This means you have no way of telling if what you recieved was a new game or a used game. They have even gone as far to removed a promotional offer that was offered to anyone else who bought the game. They aplogized after Gamestop monkey started to throw stuff into the fan. This promotional offer was for a streaming service, Gamestop just happen weeks before this release, purchased/annouced a competing service.

      – Ramhound
      Oct 9 '13 at 18:42















    1














    You either have a disc with a manufacturing defect (which does happen on occasion), or the "brand new" game that you were sold was actually a pre-owned game. In either case, the solution is to return the disc for refund or replacement.



    (The latter is highly likely since most physical-disc retailers really, really want to sell their stock of pre-owned games. This leads to some location managers to require their employees to use scummy tactics at the point of sale to quickly "inform" the customer that the game is pre-owned without actually making it obvious that they're not getting a brand-new disc.)






    share|improve this answer























    • Gamestop makes a habit of opening ALL of their new games then shrink wrapping them or simply selling them without it. This means you have no way of telling if what you recieved was a new game or a used game. They have even gone as far to removed a promotional offer that was offered to anyone else who bought the game. They aplogized after Gamestop monkey started to throw stuff into the fan. This promotional offer was for a streaming service, Gamestop just happen weeks before this release, purchased/annouced a competing service.

      – Ramhound
      Oct 9 '13 at 18:42













    1












    1








    1







    You either have a disc with a manufacturing defect (which does happen on occasion), or the "brand new" game that you were sold was actually a pre-owned game. In either case, the solution is to return the disc for refund or replacement.



    (The latter is highly likely since most physical-disc retailers really, really want to sell their stock of pre-owned games. This leads to some location managers to require their employees to use scummy tactics at the point of sale to quickly "inform" the customer that the game is pre-owned without actually making it obvious that they're not getting a brand-new disc.)






    share|improve this answer













    You either have a disc with a manufacturing defect (which does happen on occasion), or the "brand new" game that you were sold was actually a pre-owned game. In either case, the solution is to return the disc for refund or replacement.



    (The latter is highly likely since most physical-disc retailers really, really want to sell their stock of pre-owned games. This leads to some location managers to require their employees to use scummy tactics at the point of sale to quickly "inform" the customer that the game is pre-owned without actually making it obvious that they're not getting a brand-new disc.)







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Oct 9 '13 at 16:59









    SevenSidedDieSevenSidedDie

    30.2k1386156




    30.2k1386156












    • Gamestop makes a habit of opening ALL of their new games then shrink wrapping them or simply selling them without it. This means you have no way of telling if what you recieved was a new game or a used game. They have even gone as far to removed a promotional offer that was offered to anyone else who bought the game. They aplogized after Gamestop monkey started to throw stuff into the fan. This promotional offer was for a streaming service, Gamestop just happen weeks before this release, purchased/annouced a competing service.

      – Ramhound
      Oct 9 '13 at 18:42

















    • Gamestop makes a habit of opening ALL of their new games then shrink wrapping them or simply selling them without it. This means you have no way of telling if what you recieved was a new game or a used game. They have even gone as far to removed a promotional offer that was offered to anyone else who bought the game. They aplogized after Gamestop monkey started to throw stuff into the fan. This promotional offer was for a streaming service, Gamestop just happen weeks before this release, purchased/annouced a competing service.

      – Ramhound
      Oct 9 '13 at 18:42
















    Gamestop makes a habit of opening ALL of their new games then shrink wrapping them or simply selling them without it. This means you have no way of telling if what you recieved was a new game or a used game. They have even gone as far to removed a promotional offer that was offered to anyone else who bought the game. They aplogized after Gamestop monkey started to throw stuff into the fan. This promotional offer was for a streaming service, Gamestop just happen weeks before this release, purchased/annouced a competing service.

    – Ramhound
    Oct 9 '13 at 18:42





    Gamestop makes a habit of opening ALL of their new games then shrink wrapping them or simply selling them without it. This means you have no way of telling if what you recieved was a new game or a used game. They have even gone as far to removed a promotional offer that was offered to anyone else who bought the game. They aplogized after Gamestop monkey started to throw stuff into the fan. This promotional offer was for a streaming service, Gamestop just happen weeks before this release, purchased/annouced a competing service.

    – Ramhound
    Oct 9 '13 at 18:42













    0














    One of the many reasons a game will not install is because the laser-head inside the Xbox is getting worn, or is slightly off-focus. The laser is designed to hit a very precise spot, and if that spot is somehow skewed, it will result in fail.



    As Enigma pointed out, this is largely a problem with newer released games, where the density of the data on the disc is greater. This results in a smaller margin of error for the laser to read. I had the same problem with Halo 4, which would not install, but it would start. However, it would not get further than the intro video. I tried changing the game, no change. With a second Xbox, however, the game installed and ran just fine.



    There are a few adjustments you could try, for example trying to tilt the Xbox slightly while trying to install the game (no, I'm not kidding here, worked for me), but this is not recommended on a permanent basis. This might forcefully skew the laser in a way it's not meant to. You could also take out and reinsert the game, hoping for a millimeter of difference is disc placement.



    Hope you get your game to work.






    share|improve this answer





























      0














      One of the many reasons a game will not install is because the laser-head inside the Xbox is getting worn, or is slightly off-focus. The laser is designed to hit a very precise spot, and if that spot is somehow skewed, it will result in fail.



      As Enigma pointed out, this is largely a problem with newer released games, where the density of the data on the disc is greater. This results in a smaller margin of error for the laser to read. I had the same problem with Halo 4, which would not install, but it would start. However, it would not get further than the intro video. I tried changing the game, no change. With a second Xbox, however, the game installed and ran just fine.



      There are a few adjustments you could try, for example trying to tilt the Xbox slightly while trying to install the game (no, I'm not kidding here, worked for me), but this is not recommended on a permanent basis. This might forcefully skew the laser in a way it's not meant to. You could also take out and reinsert the game, hoping for a millimeter of difference is disc placement.



      Hope you get your game to work.






      share|improve this answer



























        0












        0








        0







        One of the many reasons a game will not install is because the laser-head inside the Xbox is getting worn, or is slightly off-focus. The laser is designed to hit a very precise spot, and if that spot is somehow skewed, it will result in fail.



        As Enigma pointed out, this is largely a problem with newer released games, where the density of the data on the disc is greater. This results in a smaller margin of error for the laser to read. I had the same problem with Halo 4, which would not install, but it would start. However, it would not get further than the intro video. I tried changing the game, no change. With a second Xbox, however, the game installed and ran just fine.



        There are a few adjustments you could try, for example trying to tilt the Xbox slightly while trying to install the game (no, I'm not kidding here, worked for me), but this is not recommended on a permanent basis. This might forcefully skew the laser in a way it's not meant to. You could also take out and reinsert the game, hoping for a millimeter of difference is disc placement.



        Hope you get your game to work.






        share|improve this answer















        One of the many reasons a game will not install is because the laser-head inside the Xbox is getting worn, or is slightly off-focus. The laser is designed to hit a very precise spot, and if that spot is somehow skewed, it will result in fail.



        As Enigma pointed out, this is largely a problem with newer released games, where the density of the data on the disc is greater. This results in a smaller margin of error for the laser to read. I had the same problem with Halo 4, which would not install, but it would start. However, it would not get further than the intro video. I tried changing the game, no change. With a second Xbox, however, the game installed and ran just fine.



        There are a few adjustments you could try, for example trying to tilt the Xbox slightly while trying to install the game (no, I'm not kidding here, worked for me), but this is not recommended on a permanent basis. This might forcefully skew the laser in a way it's not meant to. You could also take out and reinsert the game, hoping for a millimeter of difference is disc placement.



        Hope you get your game to work.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited Jul 11 '13 at 15:06









        SevenSidedDie

        30.2k1386156




        30.2k1386156










        answered Jul 11 '13 at 13:32









        Roger MRoger M

        462413




        462413



























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