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Does EU compensation apply to flights where the departure airport closes check-in counters during protests?
Am I entitled to air passengers compensation if my flight was cancelled and I did not get a re-route?Under EU rules, can I receive compensation if my flight was delayed by more than 3 hours but I didn't board it?Canceled + rebooked flight 10 days in advance from Europe to US - does EU compensation apply?Cancelled flight, single booking. Should each passenger make separate claims?How directly must an airline be affected by a strike to be ineligible to pay compensation?Bag drop closed earlier than specified delay on ticket. I had to change flights with a fee. Can I get compensated?Airline lies about reasons for technical problems to avoid compensationCompensation for cancelled flights in EU, one booking, multiple legsEU 261 - Flight Compensation - Declined due to delays from previous flights
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(Fortunately I am not among the affected passengers)
There are protests being held in Hong Kong International Airport right now. In response, The Airport Authority closed all check-in counters before evening. Unlike Monday, where all departure flights at night were cancelled, only a handful of flights were cancelled today; a majority of them are departing on time with transit passengers and cargos only. It is said that passengers who are not checked in before the check-in counter closes prematurely, would be treated as no-shows.
To make this question more general, consider a flight from non-EU airport to an EU airport, operated by a EU airline. This flight is covered by EU rules regarding delayed and cancelled flights.
A passenger of that flight arrived at the airport well before the check-in deadline. However, the check-in counter for that airline was prematurely closed even earlier (or was never open to begin with). This may be caused by protest, ground staff on strike, or other reasons beyond the airline's control. The airline decided to get the aeroplane in the air on time, without that passenger on board. Is that passenger eligible for compensation under EU rules?
compensation
edited 11 hours ago
Uciebila
2,0261 gold badge7 silver badges23 bronze badges
asked 11 hours ago
Link NgLink Ng
2461 silver badge4 bronze badges
add a comment |
(Fortunately I am not among the affected passengers)
There are protests being held in Hong Kong International Airport right now. In response, The Airport Authority closed all check-in counters before evening. Unlike Monday, where all departure flights at night were cancelled, only a handful of flights were cancelled today; a majority of them are departing on time with transit passengers and cargos only. It is said that passengers who are not checked in before the check-in counter closes prematurely, would be treated as no-shows.
To make this question more general, consider a flight from non-EU airport to an EU airport, operated by a EU airline. This flight is covered by EU rules regarding delayed and cancelled flights.
A passenger of that flight arrived at the airport well before the check-in deadline. However, the check-in counter for that airline was prematurely closed even earlier (or was never open to begin with). This may be caused by protest, ground staff on strike, or other reasons beyond the airline's control. The airline decided to get the aeroplane in the air on time, without that passenger on board. Is that passenger eligible for compensation under EU rules?
compensation
edited 11 hours ago
Uciebila
2,0261 gold badge7 silver badges23 bronze badges
asked 11 hours ago
Link NgLink Ng
2461 silver badge4 bronze badges
I doubt passengers will be considered "no show". Even if the fare is non-refundable, it is quite evident that the airline has to provide the option to rebook or refund the flight. In the case of airlines covered by EC261, they probably have a duty of care as well.
– jcaron
10 hours ago
add a comment |
(Fortunately I am not among the affected passengers)
There are protests being held in Hong Kong International Airport right now. In response, The Airport Authority closed all check-in counters before evening. Unlike Monday, where all departure flights at night were cancelled, only a handful of flights were cancelled today; a majority of them are departing on time with transit passengers and cargos only. It is said that passengers who are not checked in before the check-in counter closes prematurely, would be treated as no-shows.
To make this question more general, consider a flight from non-EU airport to an EU airport, operated by a EU airline. This flight is covered by EU rules regarding delayed and cancelled flights.
A passenger of that flight arrived at the airport well before the check-in deadline. However, the check-in counter for that airline was prematurely closed even earlier (or was never open to begin with). This may be caused by protest, ground staff on strike, or other reasons beyond the airline's control. The airline decided to get the aeroplane in the air on time, without that passenger on board. Is that passenger eligible for compensation under EU rules?
compensation
edited 11 hours ago
Uciebila
2,0261 gold badge7 silver badges23 bronze badges
asked 11 hours ago
Link NgLink Ng
2461 silver badge4 bronze badges
(Fortunately I am not among the affected passengers)
There are protests being held in Hong Kong International Airport right now. In response, The Airport Authority closed all check-in counters before evening. Unlike Monday, where all departure flights at night were cancelled, only a handful of flights were cancelled today; a majority of them are departing on time with transit passengers and cargos only. It is said that passengers who are not checked in before the check-in counter closes prematurely, would be treated as no-shows.
To make this question more general, consider a flight from non-EU airport to an EU airport, operated by a EU airline. This flight is covered by EU rules regarding delayed and cancelled flights.
A passenger of that flight arrived at the airport well before the check-in deadline. However, the check-in counter for that airline was prematurely closed even earlier (or was never open to begin with). This may be caused by protest, ground staff on strike, or other reasons beyond the airline's control. The airline decided to get the aeroplane in the air on time, without that passenger on board. Is that passenger eligible for compensation under EU rules?
compensation
compensation
edited 11 hours ago
Uciebila
2,0261 gold badge7 silver badges23 bronze badges
asked 11 hours ago
Link NgLink Ng
2461 silver badge4 bronze badges
edited 11 hours ago
Uciebila
2,0261 gold badge7 silver badges23 bronze badges
asked 11 hours ago
Link NgLink Ng
2461 silver badge4 bronze badges
edited 11 hours ago
Uciebila
2,0261 gold badge7 silver badges23 bronze badges
edited 11 hours ago
Uciebila
2,0261 gold badge7 silver badges23 bronze badges
edited 11 hours ago
Uciebila
2,0261 gold badge7 silver badges23 bronze badges
2,0261 gold badge7 silver badges23 bronze badges
asked 11 hours ago
Link NgLink Ng
2461 silver badge4 bronze badges
asked 11 hours ago
Link NgLink Ng
2461 silver badge4 bronze badges
asked 11 hours ago
Link NgLink Ng
2461 silver badge4 bronze badges
2461 silver badge4 bronze badges
I doubt passengers will be considered "no show". Even if the fare is non-refundable, it is quite evident that the airline has to provide the option to rebook or refund the flight. In the case of airlines covered by EC261, they probably have a duty of care as well.
– jcaron
10 hours ago
add a comment |
I doubt passengers will be considered "no show". Even if the fare is non-refundable, it is quite evident that the airline has to provide the option to rebook or refund the flight. In the case of airlines covered by EC261, they probably have a duty of care as well.
– jcaron
10 hours ago
I doubt passengers will be considered "no show". Even if the fare is non-refundable, it is quite evident that the airline has to provide the option to rebook or refund the flight. In the case of airlines covered by EC261, they probably have a duty of care as well.
– jcaron
10 hours ago
I doubt passengers will be considered "no show". Even if the fare is non-refundable, it is quite evident that the airline has to provide the option to rebook or refund the flight. In the case of airlines covered by EC261, they probably have a duty of care as well.
– jcaron
10 hours ago
add a comment |
1 Answer
1
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While it may be hard to say for certain without going through the court system, "political unrest" seems to be generally considered an "extraordinary circumstance" for the purpose of EU delay compensation. For example, the UK Civil Aviation Authority's "Am I entitled to compensation" page, under "Examples of extraordinary circumstances," includes "political or civil unrest." So the airline could likely make a fairly strong case that you are not entitled to compensation in this instance.
answered 11 hours ago
ajdajd
6,0921 gold badge22 silver badges34 bronze badges
2
Note that the duty of care (accommodation, meals) is distinct from compensation and comes into effect under separate conditions to the compensation. A lot of people do not understand this distinction, so while the question does not raise it, it is worth mentioning.
– Calchas
9 hours ago
add a comment |
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1 Answer
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active
oldest
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1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
While it may be hard to say for certain without going through the court system, "political unrest" seems to be generally considered an "extraordinary circumstance" for the purpose of EU delay compensation. For example, the UK Civil Aviation Authority's "Am I entitled to compensation" page, under "Examples of extraordinary circumstances," includes "political or civil unrest." So the airline could likely make a fairly strong case that you are not entitled to compensation in this instance.
answered 11 hours ago
ajdajd
6,0921 gold badge22 silver badges34 bronze badges
2
Note that the duty of care (accommodation, meals) is distinct from compensation and comes into effect under separate conditions to the compensation. A lot of people do not understand this distinction, so while the question does not raise it, it is worth mentioning.
– Calchas
9 hours ago
add a comment |
While it may be hard to say for certain without going through the court system, "political unrest" seems to be generally considered an "extraordinary circumstance" for the purpose of EU delay compensation. For example, the UK Civil Aviation Authority's "Am I entitled to compensation" page, under "Examples of extraordinary circumstances," includes "political or civil unrest." So the airline could likely make a fairly strong case that you are not entitled to compensation in this instance.
answered 11 hours ago
ajdajd
6,0921 gold badge22 silver badges34 bronze badges
2
Note that the duty of care (accommodation, meals) is distinct from compensation and comes into effect under separate conditions to the compensation. A lot of people do not understand this distinction, so while the question does not raise it, it is worth mentioning.
– Calchas
9 hours ago
add a comment |
While it may be hard to say for certain without going through the court system, "political unrest" seems to be generally considered an "extraordinary circumstance" for the purpose of EU delay compensation. For example, the UK Civil Aviation Authority's "Am I entitled to compensation" page, under "Examples of extraordinary circumstances," includes "political or civil unrest." So the airline could likely make a fairly strong case that you are not entitled to compensation in this instance.
answered 11 hours ago
ajdajd
6,0921 gold badge22 silver badges34 bronze badges
While it may be hard to say for certain without going through the court system, "political unrest" seems to be generally considered an "extraordinary circumstance" for the purpose of EU delay compensation. For example, the UK Civil Aviation Authority's "Am I entitled to compensation" page, under "Examples of extraordinary circumstances," includes "political or civil unrest." So the airline could likely make a fairly strong case that you are not entitled to compensation in this instance.
answered 11 hours ago
ajdajd
6,0921 gold badge22 silver badges34 bronze badges
answered 11 hours ago
ajdajd
6,0921 gold badge22 silver badges34 bronze badges
answered 11 hours ago
ajdajd
6,0921 gold badge22 silver badges34 bronze badges
answered 11 hours ago
ajdajd
6,0921 gold badge22 silver badges34 bronze badges
6,0921 gold badge22 silver badges34 bronze badges
2
Note that the duty of care (accommodation, meals) is distinct from compensation and comes into effect under separate conditions to the compensation. A lot of people do not understand this distinction, so while the question does not raise it, it is worth mentioning.
– Calchas
9 hours ago
add a comment |
2
Note that the duty of care (accommodation, meals) is distinct from compensation and comes into effect under separate conditions to the compensation. A lot of people do not understand this distinction, so while the question does not raise it, it is worth mentioning.
– Calchas
9 hours ago
2
2
Note that the duty of care (accommodation, meals) is distinct from compensation and comes into effect under separate conditions to the compensation. A lot of people do not understand this distinction, so while the question does not raise it, it is worth mentioning.
– Calchas
9 hours ago
Note that the duty of care (accommodation, meals) is distinct from compensation and comes into effect under separate conditions to the compensation. A lot of people do not understand this distinction, so while the question does not raise it, it is worth mentioning.
– Calchas
9 hours ago
add a comment |
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I doubt passengers will be considered "no show". Even if the fare is non-refundable, it is quite evident that the airline has to provide the option to rebook or refund the flight. In the case of airlines covered by EC261, they probably have a duty of care as well.
– jcaron
10 hours ago